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What is the lead time for the entire process?What is the lead time for each stage of the process?When does the lead time for samples and production begin?What is the lead time for reorders?What is the lead time for custom fabric production?What common scheduling issues should I be aware of?Can we do rush orders?
What are Incoterms?What are your shipping options for samples?What are the shipping costs?How does import and export customs clearance work?Can you ship to my country?What is your policy on shipping insurance?What is your returns and refunds policy?What is the shipping lead time?How can I track my air and sea shipments?
What is your quality control process?
How ethical are your factories?
Do you collaborate with third-party suppliers?
Do you offer custom washing, dyeing, and other treatments?
Do you offer tie-dye services?
Do you offer grading for all sizes?
How does a garment chart differ from a size chart?
Can I get samples in each size?
Do you preshrink the garments?
Do you pre-shrink the fabrics?
What is the garment sampling process?
Can my design be made in a specific color?
Is it possible for all the different fabrics to have the same colors?
Why might there be slight color variations between different batches/orders of the same fabric?
Question: What are your shipping options for samples?
Answer: We offer different air and sea freight options to suit your budget and requirements.
We utilize various shipping providers such as DHL, FedEx, UPS, and trusted freight forwarders to ship your orders via air or sea freight. Please note that delivery times vary depending on the delivery method and location. Ocean freight typically takes longer than air freight for delivery.
Our goal is to provide flexible shipping solutions to meet your specific needs. If you have any issues with your shipment or need further clarification, please contact our customer service team for assistance.
Shipping Options:
Delivery Times:
For more information on our shipping options and delivery times, or to discuss the best shipping option for your needs, please feel free to contact us.
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