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What is the lead time for the entire process?What is the lead time for each stage of the process?When does the lead time for samples and production begin?What is the lead time for reorders?What is the lead time for custom fabric production?What common scheduling issues should I be aware of?Can we do rush orders?
What are Incoterms?What are your shipping options for samples?What are the shipping costs?How does import and export customs clearance work?Can you ship to my country?What is your policy on shipping insurance?What is your returns and refunds policy?What is the shipping lead time?How can I track my air and sea shipments?
What is your quality control process?
How ethical are your factories?
Do you collaborate with third-party suppliers?
Do you offer custom washing, dyeing, and other treatments?
Do you offer tie-dye services?
Do you offer grading for all sizes?
How does a garment chart differ from a size chart?
Can I get samples in each size?
Do you preshrink the garments?
Do you pre-shrink the fabrics?
What is the garment sampling process?
Can my design be made in a specific color?
Is it possible for all the different fabrics to have the same colors?
Why might there be slight color variations between different batches/orders of the same fabric?
Question: Can I provide my own tech packs, patterns, and samples?
Answer: Yes, you are welcome to provide your own tech packs and samples.
Please ensure that the tech packs you submit include technical drawings, construction details, size specs, and information about materials and components.
Regarding patterns, due to software compatibility and the ease of making changes, we prefer to create our own patterns. This approach helps us maintain consistency and quality in the production process.
Welcome to our FAQ section. Here, we explain how you can contribute to the garment production process by providing your own tech packs and samples. We value collaboration with our clients to ensure each garment reflects their vision and meets high-quality standards. While you can submit tech packs with all necessary details, we handle pattern making in-house to ensure the best outcomes, considering software compatibility and quality control.
Our team is dedicated to incorporating your ideas seamlessly into our production, maintaining the high standards we are known for. If you need guidance on preparing your submissions or have other inquiries, please contact us. We’re here to support you at every stage of production, from concept to completion.
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